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Freescan problem

PostPosted: Wed Dec 06, 2017 7:56 pm
by AndrewIrvine
Is anyone using a Windows 10 / Freescan programming software / Uniden 3500 combination? I can't figure out why, but my programming won't log tones or the duration of the transmission. It was ok until a few days ago. I've tried downloading the programming again, I've reset the radio, nothing seems to work. It still logs the frequency, time etc.

Re: Freescan problem

PostPosted: Wed Dec 06, 2017 9:43 pm
by thelad
Take it you are on about Virtual control? does the scanner screen show the tones?

Re: Freescan problem

PostPosted: Thu Dec 07, 2017 8:42 am
by AndrewIrvine
Both do, the log viewer won't unless it is already programmed into a memory. If the tone is set to search or the radio is searching it doesn't log it it

Re: Freescan problem

PostPosted: Thu Dec 07, 2017 5:38 pm
by thelad
Try clearing the log files?

Re: Freescan problem

PostPosted: Thu Dec 07, 2017 9:23 pm
by AndrewIrvine
I've tried that, I've wiped it out the laptop and reloaded it.

Re: Freescan problem

PostPosted: Fri Dec 08, 2017 1:12 pm
by thelad
That's me out of ideas then!

Re: Freescan problem

PostPosted: Fri Dec 08, 2017 6:30 pm
by maylandmanta
Have you tried a Windows restore back to before the issue started in case it's a Windows update that's causing the issue ?

Steve

Re: Freescan problem

PostPosted: Fri Dec 08, 2017 10:54 pm
by AndrewIrvine
I'll give that a go. I've an old laptop running on Vista, it's working as it should on there.

Re: Freescan problem

PostPosted: Sun Dec 31, 2017 7:28 am
by AndrewIrvine
After about 300 views on 3 sites ans no replies, I finally got this reply via the Freescan man himself.

"The logging system gas some bugs in it, if the scanner doesnt pick up the tone fast enough it may not be recorded. It is on my to do list.
Happy Holidays"

It still works on Vista Home Premium. Unless I can't find it, Windows 10 only has a reset as opposed to a restore point.

Re: Freescan problem

PostPosted: Sun Dec 31, 2017 9:06 am
by m0lsx
Restore is not automatically enabled by default on Windows 10, so it just needs to be activated manually.
Go to settings, the gear wheel just above the power button.
Type restore into the search box in settings.
Click create a restore point.
A new box opens & there click create a restore point on a protected drive.
And from there it's much the same as always.