Maplins: Dodgy sales material.

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Maplins: Dodgy sales material.

Postby m0lsx » Sun Jul 30, 2017 12:11 pm

I was in Norwich yesterday & picked up a Copy of Maplins sales brochure, Cool Tech for Summer.
On the back page is
Cobra twin two way radios. Great Multi buy deals.

The Choices are..
5 km PMR Radio AM245. 10 km PMR Radio AM845. 8 km PMR Radio AM645 & 12 km PMR Radio AM1035.
Now given the law has set out both the antenna specifications & the power output, I would be interested to see Maplins defend that piece of advertising as fair & accurate.
Regardless of how Cobra defines the radios. Maplins still has a legal duty to be accurate in how it sells items & they should know this is misleading & if they don't then it proves what we all know. They are not specialists or knowledgeable about what they sell.

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Re: Maplins: Dodgy sales material.

Postby Metradio » Sun Jul 30, 2017 1:35 pm

Where do they get the information from ? the boxes the kit comes in, they just copy the info from the packaging...

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Re: Maplins: Dodgy sales material.

Postby thelad » Sun Jul 30, 2017 2:08 pm

My local Craplins got in real dog poop last year for showing my friend how easy a "drone" was to fly and that they were no rules you had to follow when doing it, after the shop guy had flown it around the retail place car park my mate pointed out it was putting the public in danger and against the law to fly so close to people but the shop guy did not care as the "head office would have said if it was not legal". Anyway that soon changed when the local news paper came down and asked them about it!
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Re: Maplins: Dodgy sales material.

Postby G4RMT » Mon Jul 31, 2017 8:28 am

Seriously - with trading standards only seeming to get involved with local stuff nowadays, the problem here is the manufacturers - even Motorola make crazy claims for their consumer radios, something they NEVER do with their commercial radios because these customers would take them to court when they have just bought 500 30 mile range radios which clearly aren't.

If we accept the fact that Maplins - as a company - know very little about the products they sell, so not just the staff's problem, then the real problem is simply them believing what the manufacturers stick on the boxes.
Image

Look at the claims on this Midland PMR446 radio. It's clever marketing. Look carefully and then imagine it being talked about on Judge Judy.

12KM + on the mountain image - mountain top to mountain top 12K is doable reliably
4K on the houses with trees - so this is clear countryside with the odd tree - again on the flat this could work
1K on the tower block picture - 500mW, tower blocks and urban? Not so sure that would work at any time - but could that image be taken to mean FROM tower block to tower block? I can imagine Judge Judy thinking that it does show more than one tower block, not a house surrounded by them?

The only good thing is that if you don't get these ranges, they have to give you money back, don't they - but as most users will be able to see each other - I bet most don't come back.

We all know that putting any kind of miles label on a radio is just stupid - but the public don't!
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Re: Maplins: Dodgy sales material.

Postby m0lsx » Mon Jul 31, 2017 9:51 am

The problem is if you look the Box clearly states "Coverage*" You can guarantee that some where in the small print it will have "UPTO." Which of course as we all know is, depending upon conditions, always possible.
Out of interest I have just looked at the manual online..
https://www.alan-electronics.de/alan/CustomUpload/374O357O340O370O356O369O350O320O363O352O365O/manual_g18_(e).pdf

Page 5 says..

The maximum range depends on terrain condition and is obtained during use in an open space.
The only limitation to maximum possible range are environmental factors such as blockage caused by trees, buildings or other obstructions. Inside a car or a metallic construction, the range can be reduced. Normally the coverage in the city, with buildings or other obstructions is about 1 or 2 Km. In open space but with obstructions like trees, leaves or houses the maximum possible range is about 4-6 Km. In open space, without obstructions and in sight, like for example in mountain, the coverage can be more than 12 Km.



Rather optimistic, so maybe Judge Judy would have an issue.
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Re: Maplins: Dodgy sales material.

Postby Metradio » Mon Jul 31, 2017 10:34 am

They even admit that specifications are wrong, on the Whistler TRX-2 scanner it states:
•Simple Zip Code programming

So I asked (question was rejected first time):
Is the Simple Zip Code programming feature available for UK users ?

They answered:
This would not work correctly for UK users.

•Simple Zip Code programming - is still in their published specs :sad:

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Re: Maplins: Dodgy sales material.

Postby m0lsx » Mon Jul 31, 2017 4:13 pm

Metradio wrote:They even admit that specifications are wrong, on the Whistler TRX-2 scanner it states:
•Simple Zip Code programming

So I asked (question was rejected first time):
Is the Simple Zip Code programming feature available for UK users ?

They answered:
This would not work correctly for UK users.

•Simple Zip Code programming - is still in their published specs :sad:

Mike


Report them to trading standards. I reported someone on ebay who claimed an antenna had a 6dB gain over other similar designs & trading standards asked if they believed it was true having seen our email exchange & if not why were they still advertising it as such & that if they did believe it were true, then could they please provide the supporting evidence.
The advert was withdrawn & they promised not to make claims they could not prove in future.
To advertise something on a UK website at UK prices & with services they know are not usable in the UK & without declaring it as such, is a breech of the law.
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Re: Maplins: Dodgy sales material.

Postby Metradio » Mon Jul 31, 2017 4:50 pm

m0lsx wrote:....Report them to trading standards.....


I might do that :smiles:

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Re: Maplins: Dodgy sales material.

Postby G4RMT » Mon Jul 31, 2017 8:43 pm

My local council only have a national number for trading standards now - no direct dial!
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Re: Maplins: Dodgy sales material.

Postby m0lsx » Mon Jul 31, 2017 9:35 pm

G4RMT wrote:My local council only have a national number for trading standards now - no direct dial!


It's not trading standards you go through to now, it's Citizens Advice. They take details & pass it on.
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