Maplins calls in administrators.

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Maplins calls in administrators.

Postby m0lsx » Wed Feb 28, 2018 12:55 pm

Latest news from the BBC.


One of the UK's biggest electronics retailers has collapsed into administration after talks with buyers failed to secure a sale.


Maplin began as a mail-order business in 1972, providing electronic components to hobbyists.

It opened its first shop in Westcliff-on-Sea in Essex in 1976.

After changing hands several times, the chain has been owned by Rutland Partners since 2014.
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Re: Maplins calls in administrators.

Postby G4RMT » Wed Feb 28, 2018 5:57 pm

Sad, but I'm not surprised. For years, Maplins was always my last source of supply, and used in emergencies when next day was not quick enough. My last purchase was a couple of N connectors, and they were damn expensive, and horrible chromed things that were very difficult to put on securely - just bad designs.

The staff always offer their advice, cost of which was totally wrong! Had I considered PL259 connectors instead? Much more popular and reliable, and suitable for UHF too. Thanks, but no thanks. I feel for the staff, but the business was flawed.
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Re: Maplins calls in administrators.

Postby m0lsx » Wed Feb 28, 2018 7:34 pm

Craplins were good for occasional special offers, but they sold Moonraker antennas & associated parts. So for me anything antenna related has been off the purchase list for years.
What I did find interesting was that Maplins started out as a mail order company. I also found it funny that they tried to blame Brexit, despite the fact that Craplins have been in dire straights for a long time & could no longer get insurance cover for it's purchasing debts.
And now the poor sods who worked for Maplins staff, have the added problem of having ex Toys R Us staff also looking for work. It's not been a good day. Especially as Toys R Us wrote off around £500 million in debts to an offshore business, so probably have a big pension hole.
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Re: Maplins calls in administrators.

Postby deadite66 » Wed Feb 28, 2018 8:35 pm

Used to Maplins before i got t'internet, bit of a pain when prices changed from their catalogue. it was either a credit or debit note with my order.
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Re: Maplins calls in administrators.

Postby Sid » Wed Feb 28, 2018 8:51 pm

I'm not saying it's the case with Maplins or TR-us, but many UK businesses cause their own demise.
They appear to have this condescending attitude that they are doing you a favour by giving a quote and selling you something, or giving decent customer service.

Here is a real recent example.

I have a supplier where I spend circa £10k per month.#
I've moaned at them several times for taking too long to send a simple quote and constantly delivering the goods to the wrong address!! (despite me even going to the length of sending them a map!)
When I request a quote, it's simple. I've already looked up their part number and simply ask them to give me a quote for say 10 off part number xxx - could not be simpler.

So,

I emailed a competitor telling them the issues of the current supplier and that I was fed up. I said if you can give me a better service you can have all the orders.
My first enquiry was an easy one. Can you give me a price on your part number xxx (although they didn't know I wanted 50 of this item) Believe it or not, it took them 48 hours to send me the quote and that was after chasing them on the phone!
I responded to their email asking a simple question about the quote. I've still not had a reply, and that was 10 days ago!
On both emails, I reiterated that I was prepared to give them all the sales (over £100,000 per year).

I was so pee'd off, I've made a formal complaint to the upper management - guess what? - no reply to my complaint.... :huh:
So, they've lost £100,000 per year in sales.

This is not unusual, I've actually found it typical with many suppliers. They don't seem to give a toss.
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